Reports all paths exceeding the limit and provides a link to this KB article.Reports all folders that have invalid characters or strings in the names.Reports all files that have invalid characters in the names.Reports all files that have sizes exceeding the limit.Checks the option to manually or automatically update the NGSC+B to its latest version.The OneDrive for Business option I’m having a problem with OneDrive for Business now scans for the following issues: The Microsoft Support and Recovery Assistant for Office 365 is a tool which can diagnose and fix many common Office 365 problems. This feature is currently not enabled for UW-Madison's implementation of Office 365.

The 'Get Link' option is not available when attempting to share a file or folder in OneDrive for Business.This dialog box will block the external user from accessing the contents of the folder or file. When the user clicks on the link in the email message to access the folder or file, he or she will see a dialog box with an 'access denied' message.

If you share a folder or file from your OneDrive for Business with an external user, the user will get a mail notification.

External users will not be able access a OneDrive for Business folder or file shared with them.

To get more information, please review this Microsoft Support documentation.

This error could only effect the file with incorrect characters but could potentially lead to sync issues with most of your OneDrive files. In order to resolve any sync issues, you will have to manually rename files with invalid characters. It is important to note that the file/folder characters you can use in MacOS or Windows are not suitable for the OneDrive environment. Some characters are invalid when used in OneDrive files or folders which may result in sync errors.

OneDrive unable to sync files or folders that have invalid characters.

The following document outlines known issues with OneDrive for Business in UW-Madison's implementation of Office 365.įor a list of restrictions and limitations in OneDrive for Business, please review the following Microsoft Support documentation.

How to sync office 365 with onedrive